Zeno Consulting
UEN: 53411827E
Website: zeno.sg
Last Updated: February 2026
1. Acceptance of Terms
By accessing or using this Website, you agree to be bound by these Terms of Use.
If you do not agree, you must discontinue use immediately.
These Terms constitute a legally binding agreement between you and Zeno Consulting (“we”, “our”, “us”).
We may amend these Terms from time to time.
2. Informational Nature of Website
This Website provides general information about our services.
Nothing on this Website:
- Constitutes medical, psychological, legal, or financial advice
- Creates a client relationship
- Creates any duty of care
Use of Website content is at your own discretion and risk.
3. No Reliance
Decisions made based on Website content are the sole responsibility of the user.
Zeno Consulting shall not be liable for outcomes arising from reliance on Website information.
4. Nature of Services
Our services are facilitative and developmental in nature.
They are not:
- Medical treatment
- Psychological therapy
- Psychiatric services
No outcomes are guaranteed.
Clients remain responsible for decisions and actions taken based on insights, reflections, or experiences arising from engagement.
5. Eligibility
Services are available to:
- Individuals aged 18 and above; or
- Minors with parental or guardian consent.
Where services are provided to minors, parents or guardians remain responsible for supervision and decision-making outside the engagement.
6. Scope of Engagement
Submission of enquiries does not constitute acceptance of engagement.
Services remain subject to separate agreement.
Zeno Consulting reserves the right to decline or discontinue services where:
- Engagement is not suitable
- Requested support exceeds scope
- Continuation is not appropriate
7. Online & Global Services
Services may be delivered electronically to clients globally.
Participants are responsible for ensuring compliance with laws applicable in their jurisdiction.
Zeno Consulting shall not be liable for regulatory differences outside Singapore.
8. Materials & Resources
Any worksheets, summaries or materials provided are for personal reflection and developmental use only.
They are not prescriptive advice and should not replace professional consultation where required.
9. Appointments & Timing
All appointments are scheduled based on Singapore Standard Time (GMT+8).
Rescheduling requests will be considered in accordance with agreed arrangements.
10. Payment
Payment is required prior to service delivery.
Deposits may be collected and applied towards the total fee.
Refunds, where applicable, will be managed in accordance with agreed arrangements.
11. Platform Use
Services may rely on third-party platforms including:
- Video conferencing tools
- Messaging platforms
- Communication systems
Zeno Consulting shall not be liable for service disruption arising from these platforms.
12. Intellectual Property
All materials, frameworks, and methodologies remain the exclusive property of Zeno Consulting.
They may not be reproduced or distributed without written consent.
13. Professional Standards
Services are delivered in alignment with professional indemnity coverage under the National Guild of Hypnotists and consistent ethical standards of facilitative practice.
14. Limitation of Liability
To the fullest extent permitted by law, Zeno Consulting shall not be liable for:
- Indirect or consequential loss
- Emotional responses arising from engagement
- Decisions or actions taken after sessions
- Business or personal outcomes
Total liability shall not exceed fees paid for the relevant service.
15. Disclaimer of Warranties
This Website is provided “as is”.
We make no representations regarding:
- Accuracy
- Availability
- Fitness for purpose
16. Acceptable Use
You agree not to:
- Misuse the Website
- Attempt unauthorised access
- Introduce harmful content
17. Indemnity
You agree to indemnify Zeno Consulting against claims arising from:
- Breach of these Terms
- Misuse of services or Website content
18. Force Majeure
Zeno Consulting shall not be liable for delays or failure arising from events beyond reasonable control.
19. Dispute Resolution
Parties agree to attempt good faith negotiation before commencing legal proceedings.
20. Governing Law
These Terms are governed by the laws of Singapore.
21. Severability
If any provision is deemed unenforceable, the remainder shall remain valid.
Use of this Website constitutes acceptance of these Terms.