Zeno Consulting
UEN: 53411827E
Website: zeno.sg
1. Nature of Services
Zeno Consulting provides:
These services are:
• Developmental Coaching
• Performance-focused Hypnotic Facilitation
• Behavioural and mindset support
• Educational
• Developmental
• Insight-driven
They are not:
• Clinical hypnotherapy
• Psychotherapy
• Counselling
• Psychiatric care
• Medical treatment
Zeno Consulting does not diagnose, treat, or manage mental health conditions.
Participation does not establish a healthcare relationship.
2. Coaching Disclosure
Coaching is a:
• Reflective
• Insight-based
• Client-led process
It is not:
• Advice-giving
• Consulting
• Mentoring
• Problem-solving on behalf of the client
Coaching does not provide:
• Solutions
• Direction
• Instructions
Clients remain responsible for:
• Their decisions
• Their actions
• Their interpretations
Coaching outcomes depend on:
• Readiness
• Honesty
• Personal effort
3. Hypnotic Facilitation Disclosure
Hypnotic processes used are:
• Collaborative
• Consent-based
• Relaxation-oriented
Clients remain aware and in control at all times.
Hypnosis:
• Is not mind control
• Does not compel behaviour
• Does not guarantee change
4. Combined Use of Coaching & Hypnosis
Where coaching and hypnosis are integrated:
• Coaching supports conscious awareness
• Hypnosis supports subconscious alignment
Both remain:
• Developmental
• Non-clinical
• Non-diagnostic
5. No Guarantees
Engagement does not promise:
• Emotional outcomes
• Behavioural change
• Performance improvement
• Personal breakthroughs
Zeno Consulting facilitates process, not results.
6. Coaching Limitations
Coaching:
• Does not replace therapy
• Does not resolve trauma
• Does not address psychiatric conditions
It is not suitable where an individual:
• Requires medical care
• Requires psychological treatment
• Is in active emotional crisis
7. Hypnosis Limitations
Hypnotic processes used by Zeno Consulting:
• Are not designed for memory retrieval
• Are not truth verification tools
• Should not be used to determine factual accuracy
Experiences during hypnosis are subjective.
8. Not Suitable During Crisis
Services are not appropriate where a client is experiencing:
• Active psychiatric crisis
• Severe emotional instability
• Acute distress requiring clinical care
Clients in such situations should seek licensed professionals.
9. Client Responsibility
Clients acknowledge responsibility for:
• Decisions made after sessions
• Actions taken following insight
• Behavioural changes attempted
Zeno Consulting is not liable for:
• Post-session decisions • Business outcomes • Personal consequences
10. Duration of Engagement
A typical hypnotherapy-focused engagement should not exceed:
10 sessions per issue
Coaching engagements are reviewed periodically to prevent:
• Over-reliance
• Stagnation
11. Communication Boundaries
Messaging platforms (e.g. WhatsApp) are used primarily for:
• Scheduling
• Logistics
Between-session contact:
• May be chargeable
• Is not guaranteed
Coaching is not an on-demand support service.
12. Minors
For clients under 18:
• Written parental consent is mandatory
• Sessions will be conducted directly with the minor
Parents will not be present during sessions.
13. Confidentiality Limits
Confidentiality applies except where disclosure may be necessary to address:
• Risk of self-harm
• Risk of suicide
• Risk of harm to others
• Legal obligations
If risk emerges, appropriate protective steps may be taken.
Singapore support resources:
• SOS 24-hour hotline: 1800-221 4444
• Medical emergency: 995
14. Right to Pause, Refer, or Discontinue
Zeno Consulting may suspend or terminate engagement where:
• Needs exceed developmental scope
• Clinical intervention is more appropriate
• Coaching becomes dependency-based
• Progress is limited
15. Online Programme Structure
All online programmes are:
• Facilitator-led
• Not self-directed
16. Materials & Documentation
Worksheets or summaries:
• May be provided upon request
Sessions are not recorded.
Session notes may be stored:
• Digitally
• Physically
17. Forensic & Legal Use Exclusion
Services are not intended for:
• Investigative purposes
• Legal evidence development
Zeno Consulting does not provide:
• Court testimony
• Evidentiary statements
18. Cross-Border Participation
Clients engaging outside Singapore acknowledge:
• Services operate under Singapore jurisdiction
19. Ethical Alignment
Zeno Consulting maintains professional indemnity aligned with the standards of the Nation Guild of Hypnotists.
20. Dependency Safeguard
Services are designed to:
• Build independence
• Prevent reliance
21. Acceptance
By engaging Zeno Consulting services, you confirm:
• Understanding of coaching and hypnosis limitations
• Voluntary participation
• Responsibility for outcomes
For minors, parental consent is required.